Job Description

Program Manager 2

Austin, TX (Remote within Texas)

6 month Contract with possibility to extension

Worker will perform these tasks:

• Take large, complex problems or efforts and drive them to successful outcomes with a high value placed on cross-team collaboration, customer satisfaction and improving IT operations
• Develop accurate plans that contemplate resources and dependencies across teams and manage to the plan
• Take identified need for new services, processes, team capabilities, etc. and identify plan, execute and implement.
• Assist in negotiating mutually satisfactory solutions to cross-team needs or problems;
• Establish and identify mechanisms for partnering with internal and external partners and all teams within IT
• Assist in the establishment of effective committees designed to efficiently make decisions or serve in advisory roles to the team
• Partner with overall Client's IT Transformation Program Office and IT Towers to ensure continuous alignment for the life of the program.
• Provide coordination and support for various governance and advisory groups;
• Review and provide feedback on project deliverables and collateral.

Required Skills and Experience:

Years - Skills/Experience

5 - Familiar with standards, concepts, practices, and procedures of project management

3 - Experience working in large transformation projects (information systems, system integration or other large projects).

3 - Experience working with Quality Assurance efforts

2 - Experience executing communication, dashboards, and various change management activities

2 - Demonstrated ability to learn quickly and contribute in situations where incomplete information is available

2 - Demonstrated ability to be a positive, contributing and desired member of a team or effort

2 - Experience with IT Service Management, ITIL practices

3 - Strong verbal and written communication skills.

Preferred Skills and Experience:

Years - Skills/Experience

2+ - Experience with IT Service Management, ITIL practices

3+ - Information systems, system integration or project delivery experience.

1 - Experience working with external vendors and/or Quality Assurance efforts a plus

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