Sales Services Manager - Japan Job at Lutron Electronics, Coopersburg, PA

  • Lutron Electronics
  • Coopersburg, PA

Job Description

OverviewLutron is seeking a Sales Services Manager to drive service excellence and operational effectiveness across Japan. This role is responsible for leading all service-related functions and ensuring that service is a key differentiator in winning and growing business.Supporting Lutron’s three core segments in Japan: Commercial, Hospitality, and Luxury Residential. This role partners closely with the sales organization to enhance customer experience, strengthen Lutron’s reputation, and ensure seamless execution across the project lifecycle.The Sales Services Leader owns the performance, alignment, and continuous improvement of all service functions, while enabling the sales team to stay focused on growth.ResponsibilitiesLead all service functions to deliver consistent operational excellenceDrive high-quality service execution across all project segmentsPartner with sales to enable focus on core business growthOwn cross-functional issue resolution and process improvementBuild and nurture strong customer and partner relationshipsLead, develop, and mentor the Japan service teamOversee end-to-end service performance and continuous improvementDeliver exceptional customer experience and satisfactionManage service operations and project lifecycle supportChampion service as a key market differentiatorAlign service delivery with global quality standardsQualificationsBachelor’s degree required10+ years of professional experience in service, operations, or a related functionExperience leading and developing teamsFluency in both Japanese and EnglishExperience in construction, infrastructure, or project‑based environments is preferredLutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at . Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics #LI-RG1

Job Tags

Worldwide

Similar Jobs

Performance Foodservice

Local Delivery Driver, CDL A Job at Performance Foodservice

 ...Job Description: Position Details: ~ Starting at $30.61per hour- base pay rate ~ Early morning start Monday through Friday. Home every night. ~$4,000 Sign-On Bonus, ( Any person who has worked for a Performance Food Group (PFG) owned company within the last 6... 

Leoforce

Healthcare Supply Chain & Inventory Specialist Job at Leoforce

 ...LeoForce, located in Indianapolis, is seeking a Hospital Warehouse Specialist to optimize inventory and logistics within a large healthcare network. The role runs 7:00am to 3:30pm, with a focus on efficient distribution and cost control.The ideal candidate has 2+ years... 

Aspirus

DIRECTOR - SYSTEM MARKETING Job at Aspirus

 ...Wausau, WI is seeking a DIRECTOR - SYSTEM MARKETING to join our MARKETING team!The...  ...marketing plans.Highly proficient in digital marketing including leveraging data analytics...  ...benefits packages available for part- and full-time status.PTO accrual from day one!Generous... 

Steves Automotive Service Center In

Auto Mechanic Job at Steves Automotive Service Center In

Job Description Job Description Looking for State or ASE certified auto mechanic to work part-time or full-time in busy repair facility. (no weekends) Must have valid drivers license and basic hand tools. Starting pay depends on experience.

Redi Towing

Tow Truck Driver Job at Redi Towing

 ...Job Description Local car and truck towing company looking to fill two Full Time Tow Truck Driver positions. Get paid while you train! Company paid uniforms! Benefits are Available! No experience is required. Looking to hire one CDL driver and the other position...